How to Order

Delivery Fee

Our standard delivery fee starts at $3.99 depending on your distance from the chosen restaurant(s). Minimum orders are required for most delivery orders. The delivery fee does not include gratuity for the driver.

Please know that our delivery zones have been crafted to allow all our guest to receive their food hot and fresh in a timely manner. In the instance that you do not use the correct zip code for your order you will be opting into our Premium Delivery Service: $25 delivery fee + $1 per mile for drivers gas.

Delivery Time

Average delivery time ranges from 45-55 minutes. Delivery times vary based on traffic, the restaurant's ability to prepare food and weather conditions.

Forms of Payment

We accept Visa, Master Card, American Express, & Discover. We do not currently accept personal checks or cash.

Office Lunches

We specialize in group lunch deliveries and drop off catering. Please contact our Catering Manager for more information.

Undeliverable Policy

In the instance that you as a customer are NOT available for any reason during the time of delivery you still will be billed for the "Delivery Fee". Please note that all actions to contact you will be taken. If the driver was unable to deliver you can request for a driver to come back at an additional $5.99 Delivery Fee. 

Cancellation Policy

A 5-minute window is given to a customer to cancel a request for all non-ASAP orders. Once that window has passed and the user wants to cancel the user accepts the responsibility of full cost of the request. It will be at the full discretion of KCdeliver.com and KCdeliver.com alone to the amount the customer will be responsible for. The customer may cancel a pre-order without penalty if KCdeliver.com is notified minimum (2) hours prior to delivery arrival time unless items have been purchased or requested service has been rendered. KCdeliver.com reserves the right to render any service before it's requested time of fulfillment or delivery. Entire order price  may be charged to the credit/debit card provided for any cancellations or applicable amendments at any time.